BEFORE YOU DEPART
The Vacation Consultants at Vacations by Crown have access to travel all over the world, all for the best value available. And when you reserve your trip with us, you’ll receive our additional exclusive bonus offers that will make your vacation truly memorable. We take care of all your travel needs before you leave until the moment you return home. It is our utmost responsibility to handle the intricate planning for your peace of mind as well as provide the best value and most rewarding cruise or land vacation experience you could have ever imagined. We are confident that we’ll be able to help our customers select just the right vacation getaway – which is why we offer our clients the “Best Deal Guarantee.”
If you find a lower rate anywhere on any 7 day sailing from New Orleans, we’ll match it, plus give you a $100 on board credit per cabin. Lower rate must apply to same cabin category, ship, and sail date. Some restrictions may apply. Some cruise line’s promotional rates (Past Guest, Casino, Military rates) may not be eligible.
Yes! We can easily switch your booking over from the cruise line over to us. PLUS when you do this you will get a $100 on board credit per cabin. Call us for more information! *Available on any 7 day (or longer) sailing on any cruise line outside of 90 days prior to sailing.
Unfortunately when cancelling a cruise, penalties will incur 99% of the time. Travel Insurance is a must in order to protect you in the event you need to cancel for reasons such as a medical emergency, death in the family, destruction of home due to hurricane/fire, and sickness (if you provide a doctor’s note). It will also cover you as a medical policy outside of the country and provide you with a 24 hour number for any emergency or medical needs. *MOST medical insurance companies will not cover you outside of the country. Furthermore travel insurance will help you to get back home in the event of a trip interruption. We highly recommend purchasing travel insurance. Travel insurance plans do vary in coverage, so give your travel agent a call to discuss the best option for your vacation.
Alcohol, soft drinks, bottled water, room service, specialty restaurants (requires a cover charge), shore excursions, casino, some special events or activities, purchases made on the ship or in the ports, and after hours babysitting services.
Your cabin, all meals, 24 hr pizza, onboard entertainment, theater shows, children’s programs, non-carbonated/non-alcoholic beverages.
You can call and make a payment over the phone with one of our agents, mailing a check/money order to the office, or by scheduling an appointment to come into the office to pay with cash.
Yes! Vacations By Crown offers additional on board credits for groups booking 5+ cabins. Group leaders receive bonus perks as well. Call our office for more details.
First, you will want to call your travel agent to confirm if you have a refundable deposit and if you have entered the penalty period and would be charged a cancellation fee by the cruise line. You will then need to send a written request via email to your travel agent notifying them that you need to cancel your reservation. You will then receive a confirmation email once the booking has officially been cancelled.
Vacations By Crown books ocean cruises, river cruises, and land packages. Call our office today to start planning your vacation!
You can check-in with the cruise line as early as after making your deposit payment. We recommend checking in no later than your final payment to ensure your boarding passes are included in the documents we mail out to you before your cruise.
Our services are ALWAYS complimentary.